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Fusion Billing Documentation & IAT Surety Communication

 

Date Title Description  
05.29.25 Introducing Fusion - IAT Surety's New Bond Management System Effective month-end 05.31.25 for agents doing business with surety regions Southern California; Scottsdale, AZ; Seattle, WA; and Dallas Contract Download
05.01.25 Introducing Fusion - IAT Surety's New Bond Management System Effective month-end 04.30.25 for agents doing business with surety regions Baltimore, MD; Columbus, OH; Connecticut & NE Specialty; New York, NY; Newark, NJ; Philadephia, PA Download
03.03.25 A Letter to Our Valued Agency Partners IAT Surety will implement a new bond management system  Download
03.03.25 IAT Surety Advice of Premium An agency will receive an Advice of Premium for every new bond issued and a change notice for subsequent endorsements   Download
03.03.25 New IAT Surety Statement - Indexed Effective month-end 3.31.25 for agents doing business with surety regions Chicago, IL; Atlanta, GA; Birmingham, AL; Orlando, FL; Charlotte, NC  Download
03.03.25 Legacy Agency Statement The Legacy Statement will remain in use until the agency is notified by IAT Surety  Download

 

Frequently Asked Questions

Who do I contact for issues regarding IAT Surety statements or the application of payments?

Call our Accounts Receivable team at +1 (888) 742-0013, or send us an email at surety.billing@iatinsurance.com .

Who do I call for questions relating to premium calculation, commissions, and adjustments to a bond?

These and any other questions with regard to a bond can be directed to your IAT Surety Regional Office and responsible Account Manager.

When are IAT Surety Agency Statements created and distributed?

IAT Surety Statements will be distributed via email using the billing email address on file with IAT Surety. If this email changes, please contact the Surety Billing Team at 1-888-742-0013, or email us at surety.billing@iatinsurance.com to update the address.

The IAT Surety Billing Team will distribute the statement via e-mail to the agency within five (5) business days of each month-end.

Why am I receiving multiple statements from IAT Surety?

Agency offices will receive one IAT Surety Statement for each Agency Number (aka: A-Code number) established for the agency office. In addition, an agency may receive both a legacy statement and a new surety statement as we transition the book of business to the new bond management system.

Agencies with legacy business not transitioned may also receive a legacy statement for each writing company doing business with IAT Surety, namely: Harco National Insurance Company and International Fidelity Insurance.

What are the acceptable methods of payment for an IAT Surety bond?

IAT Surety will accept checks, paid to the order of “IAT Surety." We will also accept ACH/wire transfers to Truist Bank into our Harco National Insurance Company account.

Wiring instructions can be obtained by contacting our Accounts Receivable Team at: surety.billing@iatinsurance.com.

I prepaid for a bond that is not yet active. Why does the bond not show on my monthly agency statement?

A bond does not appear on a statement until the effective date has passed. For this reason, you may see an amount listed at the bottom of the monthly statement for that bond. Payments received in this category will appear on as an “Unapplied Payment” and “Suspense Items“ for the funds received. Once the bond becomes effective, these funds will be processed to the applicable bond.

What is the process for an Agency to request a Return of Premium?

Please contact your IAT Surety Regional Office Account Manager to initiate a request.

I received an Allegheny Casualty Company invoice. Can I include this amount with Harco National Insurance Company and International Fidelity Insurance Company payments?

No. Please issue a separate check, and/or ACH/wire transfer to Truist Bank to our Allegheny Casualty Company account.

What information MUST be included in the description when initiating payments via ACH, wire, or check?

To ensure proper processing of your payment, please include the agency name, account number (aka: A-code), region number and contact phone number.

What is the email address for billing inquiries for IAT business units other than Surety?

Please contact CashApp@iatinsurance.com for all inquiries relating to IAT business other than Surety.

Contact

Don't see what you need? Still have questions? Please email all billing-related inquiries to Surety.Billing@iatinsurance.com or call 888-742-0013 for assistance.