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Billing Documents & Communications

Date Title Description  
10.19.23 Agency Statement Example   Download 
       
       

 

Frequently Asked Questions

Who do I contact for issues regarding IAT Surety statements or the application of payments?

Call our billing team at +1 (888) 742-0013, or send us an email at surety.billing@iatinsurance.com .

Who do I call for questions relating to premium calculation, commissions, and adjustments to a bond?

These and any other questions with regards to a bond can be directed to your IAT Surety Regional Office Account Manager. Please refer to the phone number at the bottom of your monthly statement.

When are IAT Surety Agency Statements created and distributed?

IAT Surety Statements will be distributed via email using the billing email address on file with IAT Surety. If this email changes, please contact the Surety Billing Team at 1-888-742-0013, or email us at Surety.billing@iatinsurance.com to update the address.

The IAT Surety Billing Team will distribute the statement via e-mail to the agency within 5 business days of each month-end.

Why am I receiving multiple statements from IAT Surety?

Agency offices will receive one IAT Surety Statement for each A-code (Account Code) established for that office. In addition, the agency may receive multiple statements for each writing company doing business with IAT Surety, namely: Harco National Insurance Company and International Fidelity Insurance.

What are the acceptable methods of payment for an IAT Surety bond?

IAT Surety will accept checks, paid to the order of “IAT Surety”. We will also accept ACH/wire transfers to Truist Bank into our Harco National Insurance Company account.

Wiring instructions can be obtained by contacting our Billing Team at: surety.billing@iatinsurance.com.

I prepaid for a bond that is not yet active. Why does the bond not show on my monthly agency statement?

A bond does not appear on a statement until the effective date has passed. For this reason, you may see an amount listed on the monthly statement for that bond, coded with the Letter “P”, identified as “Unapplied Payment” for the funds received as a “credit” within the main section of your agency statement. Once the bond becomes effective, these funds will be processed to the applicable bond.

What is the process to for an Agency to request a Return of Premium?

Please contact your IAT Surety Regional Office Account Manager to initiate a request (please refer to the phone number at the bottom of your monthly statement).

I received an Allegheny Casualty Company invoice. Can I include this amount with Harco National Insurance Company and International Fidelity Insurance Company payments?

No. Please issue a separate check, and/or ACH/wire transfer to Truist Bank to our Allegheny Casualty Company account.

What information MUST be included in the description when initiating payments via ACH, wire, or check?

To ensure proper processing of your payment, please include agency name, A-code, region number and contact phone number.

What is the email address for billing inquiries for IAT business units other than Surety?

Please contact CashApp@iatinsurance.com for all inquiries relating to IAT business other than Surety.

Contact

Don't see what you need? Still have questions? Please email all billing-related inquiries to Surety.Billing@iatinsurance.com or call 888-742-0013 for assistance.